o Is PHI waiting to be shredded in a secure area? • Do you discuss patients’/clients’ PHI in public places, such as the kitchen, bathroom, or elevator? (You should NOT!) • Do you call out from room-to-room about patients/clients? (You should NOT!) • Do telephone conversations that include PHI, such as taking orders or scheduling, take place in private areas away from where visitors are? • Do you use a patient’s/client’s phone to make calls about other patients/clients such as to a doctor’s office? (You should NOT!) • Do you have a firewall on your computer system? Sample Confidentiality Statements Fax: • The documents accompanying this fax transmission contain confidential information belonging to the sender that is legally privileged. This information is intended only for the use of the individual or entity named above. The authorized recipient of this patient/client information is prohibited from disclosing the information to any other party. If you have received this transmission in error, please notify the sender immediately and destroy the information that was faxed in error and keep any information you may have viewed confidential. Email: • This email transmission and any attachments contain confidential information belonging to the sender, which is legally privileged. The information is intended solely for the use of the individual(s) or entity addressed. If you are not the intended recipient, you are hereby notified that any copying, disclosure, distribution, or use of this email and/or attachment is strictly prohibited. If you received this transmission in error, please delete it from your computer system and notify (the sender) at (sender’s email address). • Please be aware that this email transmission is not guaranteed to be 100 percent secure from hackers. Be aware that others could possibly read what is in this email. We have done what we can to keep our email transmissions secure but do need to caution both parties of this possible security breach with confidential information. If you have any questions, please contact the sender of this email. Please take PHI seriously! Professional Conduct The Agency expects all employees to act responsibly, abide by all applicable laws, and adhere to acceptable business principles.