The employee is expected to exhibit a high degree of personal integrity at all times. This involves sincere respect for the rights and feelings of others and refraining from behavior that might be harmful to you, your co-workers, and/or the Agency. Your conduct reflects on the Agency, consequently you are encouraged to observe the highest standards of professionalism. Licensed professionals are expected to know their professional practice acts and standards, and practice within the scope of them. Attendance Please notify your manager/supervisor if you must miss work or will arrive late because of an illness or some other reason. Arrangements must be made to handle the workload so notification must be in advance if possible. Employees who have multiple or extended absences may be required to submit a written doctor’s excuse. The Agency recognizes that the cultural values and/or religious beliefs of employees may periodically require an adjustment of certain work responsibilities and obligations. The Agency will attempt to make accommodations to requests from employees that can be justified based on cultural values and/or religious beliefs. Professional Appearance and Dress Code The Agency requires high standards of cleanliness and good grooming. Your personal appearance reflects on the Agency and needs to project a professional image and credibility that the patients/clients expect from the Agency. Avoid extremes in personal grooming and dress while at work and while on agency business. Management and office based personnel are to dress in business/office attire. Questions regarding appropriateness of clothing or appearance should be addressed to the manager/supervisor. Telephone Usage Patient/Client Home • The patient’s/client’s telephone should never be used for personal phone calls. • If you must call the Agency ask permission. • Do not release a patient’s/client’s phone number.
