• Patient/client solicitation • Illegal remuneration (incentives paid for patient/client referrals) Review the following policy and procedure: Online Bookmark Title of Policy Rights and Ethics (RI) Billing Process/Advance Beneficiary Notice/False Claims Business Ethics The Agency expects employees to conduct their relationships with those doing business with the Agency in a professional manner and with regard for maintaining high standards of conduct and personal integrity. Please adhere to the following: • Confidential information regarding employees, patients/clients, and the Agency’s business should not be discussed. • The material belonging to this Agency including forms, documents, programs, and patient/client documentation must be protected. • Employees are not to accept gifts of money. • Employees are not to accept any gifts of value in connection with agency business. • Employees are not to borrow from or lend money to other employees or patients/clients. • Employees may not handle patient/client funds except if specifically directed by treatment plans. • Employees must report any action taken against their professional licensure to this Agency. Patient/Client Care Ethics The Agency will participate in the consideration and resolution of ethical issues that arise during patient/client care. Ethical issues related to patients/clients are difficult to define. Examples include: • Patient/client safety • Patient/client and family participation in medical decisions • Interpretation of Advance Directives • The scope of a patient’s/client’s right to accept or refuse care