General Orientation Section 1: Introduction Welcome We are committed to positive employee relations. Each employee is a valuable team member and extremely important to this Agency. This Employee Manual provides general guidelines pertaining to the Agency’s policies and procedures. It is the employee’s responsibility to understand and follow these policies. Your manager will answer any questions that arise regarding the Agency’s procedures. We may delete, suspend, or discontinue any of these policies at any time in order to meet regulatory or Agency needs. Employees will be notified of changes through the proper communication source. This Agency has a responsibility to provide you with positive guidance, adequate policies, and supplies. Management encourages comments, suggestions, and possible solutions. Without you there would be no Agency! TEAM – Together Everyone Achieves More Staff members are essential to the success of any agency. Together, you are the true strength of the Agency. Integrity – “We make a living by what we get, but we make a life by what we give.” – Winston Churchill Home Health Overview A home health agency has the primary function of delivering health care services to people in their place of residence. Home care is one of the fastest growing industries in the nation, and the trend is expected to continue. One reason for the growth is that home care provides many advantages, some of which include: • Patients/clients can be with loved ones. • Studies have shown that being at home can actually speed up the healing process. • Individuals can enjoy more independence and freedom in their own environment. • Prevention or postponement of institutionalization for most patients/clients. • Health care can be more cost effective (less expensive) in the home. • Patients/clients are less likely to get infections in the home than in the hospital.
